1. How do I book a rental?
You can submit a request through our Contact page or message us directly on Instagram or email. Once we confirm availability, we’ll send you a booking for form and payment details to lock in your date.
2. How far in advance should I book?
We recommend booking at least 2-4 weeks before your event, especially during peak seasons (spring/summer weekends). Last minute bookings are welcome based on availability.
3. Do you require a deposit?
Yes, a non -refundable deposit is required to secure your rental. The remaining balance is due a week before your event date.
4. Do you deliver and set up?
Yes! we offer delivery, set up, and pick up for all rentals. Delievery fees are based on your location and items rented.
5. Can I pick up my rental instead of delievery?
Some smaller items may be eligible for pickup. Please reach out to confirm what’s allowed for pickup and return.
6. What areas do you serve?
We are based in Howland, Ohio and serve the surrounding areas (Trumbull & Mahoning County). Contact us with your event and location, and we’ll let you know if delivery is available.
7.What happens if something gets damaged?
We ask all clients to treat rentals with care. Any damaged or missing items may result in additional charges. A rental agreement will outline the details before booking.
8. I don’t see what I’m looking for – can you help?
Absolutely! If you’re looking for a specific prop or style not listed, feel free to message us. We may be able to source it or create a custom set up just for you.